Editorial policy
How our content is written, checked, reviewed and corrected — and the rules we hold ourselves to about what we will not publish.
Who writes this
Content is written by our editorial team and reviewed for accuracy by an appropriately qualified reviewer before publication — a licensed insolvency practitioner for content about formal insolvency procedures, and an FCA-authorised debt adviser for content about debt handling and creditor conduct. The reviewer is named on every page they have checked.
Our sourcing rules
- Primary sources first: legislation, GOV.UK, the Insolvency Service, the FCA Handbook, Ofgem, the Accountant in Bankruptcy.
- Every figure, threshold and fee is cited and dated.
- Where a threshold differs between nations, we say so rather than quoting the English figure as if it were British.
- We do not cite other commercial debt websites as authority for anything.
Review cycle
Every page carries a "last reviewed" and "next review" date. Pages containing statutory thresholds, fees or figures are reviewed at least every six months, and immediately when a change is announced. Pages describing process rather than numbers are reviewed annually.
How we use AI
We use AI internally for research, keyword clustering, structural drafting and identifying gaps in coverage. We do not publish unedited AI output. Every page is edited by a person, checked against primary sources, and reviewed by a named subject-matter reviewer before it goes live. Google's guidance is clear that mass-produced content created primarily to manipulate rankings is against its policies, and we agree with that as a matter of editorial standards regardless of what any search engine thinks.
What we will not publish
- Write-off percentages, guaranteed or implied.
- Any statement that a reader qualifies for, or is approved for, anything.
- Fabricated reviews, badges, statistics or endorsements.
- Claims of government or charity affiliation.
- Content that implies a formal insolvency is consequence-free.
- Scraped or reworded content from free advice charities.
Corrections
If we get something wrong, we correct it and note the correction on the page with the date. If you have found an error, tell us at contact and we will look at it. Getting a threshold wrong on a debt website is not a typo — it can send somebody down the wrong route entirely.