Swift Credit Services: your rights and how to deal with them
A notice or a visit from Swift Credit Services? Here is who they are, what their agents can and cannot do, the fees they can legally charge, and how to agree payments or complain.
Applies to: England & Wales
What to do now
- Check which company is named on your notice of enforcement.
- Contact Marston before the notice period ends.
- Check every fee with the bailiff fee checker.
Who were Swift Credit Services?
Swift Credit Services was bought by Marston Holdings in 2013, when it recovered road traffic penalties and court fines. If you have a letter in this name, check the firm named on your notice; Marston can confirm who is handling the case.
If you have a letter in this name
Check the company and creditor named on your notice of enforcement, and deal with Marston using the contact details on the notice or its official website. Your rights are the same whichever firm is collecting: at least 14 clear days’ notice, no forced entry for most debts, and fees fixed by law. Bailiffs: your rights and the bailiff fee checker.
Complaining
Complain to Marston and to whoever instructed it. How to complain about a bailiff.
My Debt Cleared is not connected with Swift Credit Services or Marston.
Sources for this page
You never have to pay for debt advice. MoneyHelper (government-backed), StepChange, National Debtline and Citizens Advice all give free, confidential advice with no obligation.
Common questions
Who now handles Swift Credit Services cases?
Marston. Check the firm named on your notice of enforcement and contact it directly.
Can Swift Credit Services bailiffs force entry?
For most debts, including council tax, parking penalties and County Court Judgments, enforcement agents cannot force their way into your home.