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Citizens Advice Scotland: what it offers and who it helps

An independent guide to Citizens Advice Scotland: what it does, what it costs, where it helps and who it suits best.

Applies to: Scotland

Written by The My Debt Cleared editorial teamLast reviewed 21 October 2026Next review 21 April 2027Jurisdiction ScotlandEditorial policy
Citizens Advice Scotland (the Scottish Association of Citizens Advice Bureaux) is Scotland's leading advice charity and the umbrella body for the Citizens Advice Bureau network in Scotland. Bureaux give free, confidential and impartial advice, with debt one of their main areas of work. It is free to use.

At a glance

What it isDebt charity
CostFree
Where it helpsScotland
Charity numberSC016637
Company number89892 (company limited by guarantee)
Websitewww.cas.org.uk

What Citizens Advice Scotland does

Citizens Advice Scotland (the Scottish Association of Citizens Advice Bureaux) is Scotland's leading advice charity and the umbrella body for the Citizens Advice Bureau network in Scotland. Bureaux give free, confidential and impartial advice, with debt one of their main areas of work.

What it can help with

  • Free advice at local Citizens Advice Bureaux across Scotland
  • Scottish Citizens Advice Helpline connecting callers to their local bureau
  • Online advice pages for Scotland
  • Debt advice and council tax help through the bureau network

Who it suits

People in Scotland who want free local, face-to-face help with debt and related problems.

How to get help

Go to the Citizens Advice Scotland website for current opening hours and ways to get in touch. Have a list of your debts, your income and your regular bills to hand — it makes the first conversation much quicker. Our budget calculator and debt finder can help you get these together.

Independent page. My Debt Cleared is not connected with Citizens Advice Scotland and does not speak for it. Details were checked against its own website and official registers on 21 October 2026; services change, so check its site for the latest.

Other free help

StepChange Debt CharityNational DebtlineBusiness DebtlineCitizens AdviceAdvice NIMoneyHelperAll free debt advice
You can get free, impartial debt advice

You never have to pay for debt advice. MoneyHelper (government-backed), StepChange, National Debtline and Citizens Advice all give free, confidential advice with no obligation.

Common questions

Is Citizens Advice Scotland free?

Free

Who is Citizens Advice Scotland for?

People in Scotland who want free local, face-to-face help with debt and related problems.

Where does Citizens Advice Scotland help?

Scotland

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